Effective Date: 1/07/2025
Welcome to www.sideroutes.com, operated by Tourbit Ltd (“we”, “us”, or “our”). By accessing or booking through this website, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Bookings & Payments
- All bookings made through our website are subject to availability and confirmation.
- Full payment is required at the time of booking unless otherwise specified.
- Prices are displayed in the selected currency and are inclusive of applicable taxes unless stated.
2. Cancellations & Refunds
- You may cancel your booking up to 24 hours before the scheduled departure to receive a full refund.
- No refunds will be issued for cancellations made within 24 hours of the tour start time, except under extreme circumstances with valid proof, at our discretion.
- If Side Routes must cancel a tour due to unforeseen circumstances (e.g., weather, illness, safety issues), a full refund will be provided.
3. Changes to Bookings
- You may request to change the date or time of your booking up to 24 hours in advance. Changes are subject to availability and are not guaranteed.
- No changes can be made within 24 hours of the tour departure.
4. Customer Conduct
- Participants must follow the guide’s instructions and behave respectfully towards others on the tour.
- We reserve the right to refuse participation or remove anyone from a tour for inappropriate or unsafe behavior without a refund.
5. Liability & Disclaimers
- We take every reasonable precaution to ensure a safe and enjoyable experience. However, participation in our tours is at your own risk.
- Side Routes and Tourbit Ltd are not liable for any loss, damage, injury, or delay incurred during the tour unless caused by proven negligence on our part.
- Customers are responsible for their own personal belongings.
6. Accessibility & Health
- Please inform us in advance of any accessibility needs, allergies, or health conditions that may affect your ability to participate.
- Some tours may involve walking on uneven surfaces or stairs.
7. Intellectual Property
- All content on this website—including images, text, branding, and design—is the property of Tourbit Ltd and may not be copied, reproduced, or distributed without permission.
8. Website Use
- You agree not to misuse the website or attempt to disrupt its operation.
- We reserve the right to suspend or block access to the website at our discretion.
9. Changes to Terms
- We may update these Terms of Service from time to time. Continued use of our services and website constitutes your acceptance of the updated terms.
10. Contact Us
For questions or concerns regarding these Terms, please contact:
Tourbit Ltd
Email: bookings@sideroutes.com
Website: www.sideroutes.com
