Call Us
Got a question? Need help picking the perfect tour? Give us a ring — we’re happy to help!
We’re available Monday to Saturday and always up for a quick chat.
Email Us
Have a question, a special request, or just want to say hello? Drop us a message — we’d love to hear from you!
We usually reply within 24 hours (often much sooner).
Send a Message
Have a question, special request, or just something on your mind? Fill out the form below — we’d love to hear from you!
FAQ’s
At Side Routes, we believe the best stories live just beyond the main road.
What makes Side Routes different from regular city tours?
We focus on authentic, small-group experiences led by passionate locals — no big buses or tourist traps here. Our tours take you to hidden spots, introduce you to real people, and offer unexpected moments you won’t find in any guidebook.
Are your tours suitable for solo travelers?
Absolutely! In fact, around 20% of our guests join us solo. Our tours are a fantastic way to meet like-minded people, share experiences, and make new friends along the way. Whether you’re exploring for the first time or a seasoned traveler, you’ll feel right at home.
Do you offer private or customized tours?
Yes, absolutely! We regularly arrange private and customized tours for individual travelers, groups, and travel agents. Whether you’re looking for a tailored itinerary or a special experience, we’re happy to help. Just reach out to us on WhatsApp and we’ll take care of the rest!
What languages are your tours offered in?
Our group tours are offered in English and Spanish. For private tours, we can also accommodate Portuguese, German, French, Mandarin, and Korean—just let us know your preference when booking!
How do I know if a tour is right for me?
Each tour page includes detailed FAQs, photos, and videos to help you get a feel for the experience. Take a look through the info, and if you still have questions, feel free to message us on WhatsApp—we’re happy to help you choose the perfect tour!
